Important and frequent problems.
What software is needed to watch online TV?
Different TV Channels broadcast in several different formats. To be able to watch all channels make sure you download and install the following software (all free):
Why do I get a black screen when trying to watch a channel?
It usually takes 40 seconds for the channel to start playing.
If it's been over a minute and the channel isn't playing yet it might be offline at this time of the day (Try again at another time) or removed from the TV channel internet servers.
I don’t hear audio or watch TV, what to do;
a) If you use Mozilla Firefox, then download and install the Radio Plugin for XP/Vista, Windows 7, 98/Me/2000, Macintosh.
b) Download the latest versions of your browser (Internet Explorer or Mozilla Firefox). Restart your browser, and retry to…
If the problem still persists, continue...
c) Uninstall and reinstall the Yupibar toolbar .
If the problem still persists, continue...
d) Download new version of Codecs (K-Lite Codec Pack). It is also useful for other applications on your computer. Full Pack of Codecs is recommended.
Yupibar toolbar, on what operating systems are compatible;
Microsoft Windows, Macintosh, Linux (only Firefox).
You may uninstall this software at any time and with no limitations, using the standard uninstall procedures as offered with your computer's operating system or your Internet browser.
Internet Explorer users
- Click the Start button and then select Settings > Control Panel > Add/Remove Programs.
- In the list of programs, find the Yupibar toolbar, select it, and click Change/Remove.
Firefox users
- In your browser menu, select Tools > Add-ons.
- Make sure the Extensions tab is selected.
- Select the Yupibar toolbar.
- Click the Uninstall button.
Safari users
- Open the Finder application and browse to Applications.
- Scroll down to Toolbars and click on Yupibar.
- Double-click on “Uninstall”.
- Fill in the “User name & Password” and click the OK button.
- Visit the Yupibar toolbar's download page and reinstall the toolbar.
- Restart your computer.
- Uninstall the toolbar again.
- Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
- Select Toolbar Options and then click the Additional Settings tab.
- Select or clear the check box next to: Enable search from address bar.
Internet Explorer users
- Open your browser's Search menu (upper-right corner of your browser) by clicking the arrow.
- Choose Change Search Defaults…
- Select Yupibar Customized Web Search.
- Click the Remove button, and then click OK.
Firefox users
- Open your browser's Search Engine menu (upper-right corner of your browser) by clicking the arrow.
- Choose Manage Search Engines…
- Select Yupibar Customized Web Search.
- Click the Remove button, and then click OK.
Internet Explorer users
- In your browser menu, select Tools > Internet Options.
- Click the General tab.
- In the Home page section at the top of the dialog, make your selections.
Firefox users
- In your browser menu, select Tools > Options.
- Click the Main icon.
- In the Startup box, make your selections.
Internet Explorer 6 users
- Close all open browser windows.
- In your browser menu, select Tools > Internet Options.
- Click the General tab at the top of the dialog box.
- Click Delete Files under Temporary Internet Files.
- Select the Delete All Offline Content option.
- Click OK.
Internet Explorer 7 users
- Close all open browser windows.
- In your browser menu, select Tools > Internet Options.
- Click the General tab.
- Under Browsing History, click Delete.
- Under Temporary Internet Files, click Delete Files.
- Click Delete Cookies.
- Click OK.
Firefox users
In Firefox for PC:
- Close all open browser windows.
- In your browser menu, select Tools > Clear Private Data...
- Select the Cookies and Cache options.
- Click Clear Private Data Now.
In Firefox for Mac:
- Close all other open browser windows.
- Open the Firefox menu at the top of your browser and select Preferences...
- Click the Privacy tab.
- Click Clear Now... at the bottom of the dialog box.
- In the new dialog box, select the Cache and Cookies options.
- Click Clear Private Data Now.
Internet Explorer users
- In your browser menu, select Tools > Internet Options.
- Click the General tab.
- Under Temporary Internet Files, click Delete Cookies...
- Click OK to confirm Delete all cookies in the Temporary Internet Files folder?
- Click OK.
Firefox users
- In your browser menu, select Tools > Options.
- Click the Privacy icon.
- Under Cookies, click Show Cookies.
- Click the Remove All Cookies button.
- Click Close.
Internet Explorer users
- In your browser menu, select Tools > Internet Options.
- Click the Privacy tab.
- Click the Default button. (If it is already pressed, it will look dimmed.)
- Click OK.
Firefox users
- In your browser menu, select Tools > Internet Options.
- Click the Privacy tab.
- Select the Accept cookies from sites option.
Internet Explorer users
- In your browser menu, select Tools > Internet Options.
- Click the Security tab.
- Click the Custom level... button
- Scroll down to the Scripting section and make sure that under Active scripting, Enable is selected.
- Click OK and restart your browser.
Firefox users
- In your browser menu, select Tools > Internet Options.
- Click the Web Features button.
- Make sure that Enable JavaScript is selected.
- Click OK and refresh the current page.
More help here.
